Refund Policy

Last updated: July 16, 2026

We want you to be satisfied with TXT to SRT. This Refund Policy explains when and how you can request a refund for a paid plan purchased through our payment processor, Dodo Payments.

Monthly and Yearly Subscriptions

You may request a full refund within 7 days of your initial purchase or of any renewal charge, if you are not satisfied with the Extension. After 7 days from a given charge, that charge is non-refundable, though you may still cancel to prevent future renewals.

Lifetime Plan

The Lifetime plan is a one-time purchase. You may request a full refund within 14 days of purchase. After 14 days, Lifetime purchases are non-refundable.

How to Request a Refund

Email us at Almazmuratalyev@gmail.com with the email address used for your purchase and the reason for your request. We aim to respond within 2 business days. Approved refunds are processed by Dodo Payments back to your original payment method and may take several business days to appear, depending on your bank or card issuer.

Exceptions

We reserve the right to decline refund requests that show evidence of abuse (for example, repeated purchase-and-refund cycles) or that fall outside the windows described above. Cancelling a subscription stops future charges but does not itself refund past charges outside the window above.

Chargebacks

If you believe you were charged in error, please contact us first — most issues can be resolved directly and faster than through a bank chargeback. Initiating a chargeback without contacting us first may result in suspension of your license while the dispute is investigated.

Contact Us

Refund questions: Almazmuratalyev@gmail.com